Have you been greeted by a person whom you thought may have insomnia? This is a bland-faced person who sticks out his limp hand and mutters with a feeling of dry ice, “Hi.”
Immediately you feel like you have been greeted into a deep freeze.
Then there is the person who grabs you and swings you around like a sack of potatoes and saying so that everyone can hear, “Greta, it is so good to see you!” You just want to be released so you can evaporate away and end the embarrassment.
A greeter needs to be sensitive to people. Show a warm enthusiasm that matches the guest’s mood. Don’t overpower them. The goal is to make them feel comfortable and special.
Saturday, December 20, 2008
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